Privacy Policy

🔒 Privacy Policy

Effective Date: July 16, 2025

Welcome to Urban Kudiye! We’re committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website or place an order.

By using our website, you agree to the terms of this policy.

1. Information We Collect

When you use our site or place an order, we may collect:

a) Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Addresses

  • Payment Details (processed securely by Razorpay/UPI/etc.)

b) Non-Personal Information

  • IP Address

  • Browser and Device Type

  • Pages Visited

  • Time Spent on Site

  • Cookies and similar tracking tools (e.g., Google Analytics, Meta Pixel)

2. How We Use Your Information

We use your data to:

  • Process your orders and payments

  • Arrange delivery through our print-on-demand partners

  • Send order confirmations, tracking updates, and customer support messages

  • Improve your browsing and shopping experience

  • Show relevant ads or offers (only if you’ve opted in)

We do not send spam or misuse your information.

3. Sharing of Information

We value your trust. We never sell your data.

However, we may share it with:

  • Trusted fulfillment partners (for printing and shipping)

  • Payment gateways (for secure transactions)

  • Analytics and marketing tools (for insights and advertising)

  • Government or legal authorities (if required by law)

All partners follow strict confidentiality and data security practices.

4. Data Security

Your data is protected by:

  • SSL-encrypted (HTTPS) website connections

  • Secure payment processing through certified providers

  • Strict internal data handling procedures

We do not store full card or UPI details. All transactions are processed securely.

5. Cookies & Tracking

We use cookies to:

  • Improve website performance

  • Save your preferences (like cart items)

  • Show you better ads

You can disable cookies in your browser settings. Some features may stop working as expected.

6. Your Rights

You have full control over your data:

  • ✅ Access the data we have about you

  • ✅ Correct or update your information

  • ✅ Unsubscribe from emails anytime

  • ✅ Request deletion of your account and data

Just email us at support@urbankudiye.com, and we’ll help you out.

7. Children’s Privacy

We do not knowingly collect data from anyone under the age of 18. If you believe we have unintentionally received such data, please contact us and we will remove it.

8. Changes to This Policy

We may update this policy when required by law or as our services evolve.
 We’ll post updates on this page and update the “Effective Date” above.

9. Contact Us

Have a privacy concern or question?

📧 Email: support@urbankudiye.com
 📱 WhatsApp/Chat Support: 7973845795
 🌐 Website: https://urbankudiye.com/

Your data is yours. We’re just here to serve you better — safely and responsibly.