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Available 24/7 at 7973845795
Purchase Offer: Up to 30% off Shopwide*
Effective Date: July 16, 2025
Welcome to Urban Kudiye! We’re committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website or place an order.
By using our website, you agree to the terms of this policy.
When you use our site or place an order, we may collect:
Full Name
Email Address
Phone Number
Shipping & Billing Addresses
Payment Details (processed securely by Razorpay/UPI/etc.)
IP Address
Browser and Device Type
Pages Visited
Time Spent on Site
Cookies and similar tracking tools (e.g., Google Analytics, Meta Pixel)
We use your data to:
Process your orders and payments
Arrange delivery through our print-on-demand partners
Send order confirmations, tracking updates, and customer support messages
Improve your browsing and shopping experience
Show relevant ads or offers (only if you’ve opted in)
We do not send spam or misuse your information.
We value your trust. We never sell your data.
However, we may share it with:
Trusted fulfillment partners (for printing and shipping)
Payment gateways (for secure transactions)
Analytics and marketing tools (for insights and advertising)
Government or legal authorities (if required by law)
All partners follow strict confidentiality and data security practices.
Your data is protected by:
SSL-encrypted (HTTPS) website connections
Secure payment processing through certified providers
Strict internal data handling procedures
We do not store full card or UPI details. All transactions are processed securely.
We use cookies to:
Improve website performance
Save your preferences (like cart items)
Show you better ads
You can disable cookies in your browser settings. Some features may stop working as expected.
You have full control over your data:
✅ Access the data we have about you
✅ Correct or update your information
✅ Unsubscribe from emails anytime
✅ Request deletion of your account and data
Just email us at support@urbankudiye.com, and we’ll help you out.
We do not knowingly collect data from anyone under the age of 18. If you believe we have unintentionally received such data, please contact us and we will remove it.
We may update this policy when required by law or as our services evolve.
We’ll post updates on this page and update the “Effective Date” above.
Have a privacy concern or question?
📧 Email: support@urbankudiye.com
📱 WhatsApp/Chat Support: 7973845795
🌐 Website: https://urbankudiye.com/
Your data is yours. We’re just here to serve you better — safely and responsibly.
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Terms and Conditions
Welcome to Urban Kudiye!
These Terms and Conditions (“Terms”) govern your use of our website, services, and purchases. By accessing or using our platform, you agree to follow and be bound by these Terms. If you do not agree, please do not use our services.
1. About Us
Urban Kudiye is an Indian clothing brand built on creativity, comfort, and convenience. We design the products you see, but fulfillment (printing, packaging, and shipping) is handled by our trusted third-party print-on-demand partners. This model allows us to offer exclusive, made-to-order apparel without carrying inventory.
2. Product Information
All our products are custom-printed once an order is placed. We make every effort to display product colors and styles as accurately as possible. However, final colors may slightly vary due to screen differences or print variations.
3. Orders & Payments
Once an order is placed, it is processed automatically with our print partner and cannot be canceled or modified.
All prices are inclusive of applicable taxes (as per Indian GST norms) unless mentioned otherwise.
We accept secure payments via credit/debit cards, UPI, wallets, and net banking.
4. Shipping & Delivery
Since our products are printed on demand, delivery timelines may range between 5–7 business days, depending on your location.
Orders are shipped directly from our fulfillment partner's facility.
Tracking information will be shared once the order is dispatched.
5. Returns, Refunds & Exchanges
Because we use a print-on-demand model:
Returns or exchanges are accepted only in cases of defective, damaged, or incorrect items.
If you receive a defective product, please email us at support@urbankudiye.com within 24 hours of delivery with clear images, video, and your order ID.
We do not accept returns for size, fit, or change-of-mind. Please refer to the size guide before placing your order.
Refunds, if applicable, will be processed via the original payment method within 5–7 business days after approval.
For full policy details, please read our Return & Refund Policy.
6. Intellectual Property
All content, including designs, logos, text, and images, are owned by Urban Kudiye and protected under Indian intellectual property laws. Any reproduction or unauthorized use may result in legal action.
7. User Conduct
By using our website, you agree to:
Not misuse the site for any unlawful activity.
Not attempt to gain unauthorized access to our systems or interfere with our operations.
Not post or transmit content that is harmful, abusive, defamatory, or infringes on others’ rights.
8. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their policies before engaging.
9. Changes to Terms
We may update these Terms at any time without prior notice. Your continued use of our site after any changes means you accept those revisions. Please check this page periodically.
10. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. In case of any disputes, the jurisdiction will lie with the courts of Mohali, India.
11. Contact Us
For any questions or concerns, please write to us at:
📧 support@urbankudiye.com
